Frequently Asked Questions

For any question not answered below, please get in contact with customer service.

Subscriptions

How do I subscribe to Yoga International?
Call our customer service at 800-253-6243 option 4 (or 570-253-4929 from outside the United States).

How often will I receive Yoga International?
Yoga International is published four times per year; please expect to receive a copy of each issue once every three months.

When will I receive my first issue?
Please allow 6-8 weeks for all US subscribers. Please allow 12 weeks for all Canadian and Foreign addresses.

Mailing

How do I change my mailing address?
Email us and we will get back to you within twenty-four hours confirming the address change or contacting you with any further questions.

Billing/Payment

Why do I continue to receive bills after I have paid for my subscriptions?
Occasionally your payment and our invoice cross in the mail. If you continue to receive bills more than six weeks after you had sent your payment, please let us know so that we can insure that your account has been credited properly. If you ordered through a third party, please contact them to insure that your order was received and processed.

Renewal

How do I know when my subscription expires?
Your subscription expiration date appears on your mailing label and also on your renewal notice on the left hand corner above your name. Can’t find it? Email us!

How do I renew my subscription?
Call our customer service at 800-253-6243 option 4 (or 570-253-4929 from outside the United States).

Damaged or Missing Issues

What if I received a damaged issue?
E-mail us or call our customer service line (800-822-4547 option 4) and we will replace the issue. In the event that an issue is sold out, we will extend your subscription to replace the damaged issue.

What if my issue arrives late?
If you have seen Yoga International on the newsstand and haven’t yet received a copy in the mail, please remain patient. Your issue should arrive within the following time frame:

Spring: Before March 1st
Summer: Before June 1st
Fall: Before September 1st
Winter: Before December 1st

What if I’m missing an issue?
Please contact us to confirm your account information. We may have an incorrect address on file or we may have not received your renewal payment.

Back Issues

How can I order back issues?
Please call us at 800-253-6243 ext. 4 or 570-253-4929 during customer service hours.

Privacy

Yoga International magazine does not share your information with any third parties. We respect your privacy!

Cancellation

How do I cancel my subscription?
Please contact us or just write “cancel” on your invoice or renewal.

Will I get my money back if I cancel my subscription?
We will issue a refund for all unmailed copies at the time of cancellation.